FAQ

 

What is our shipping policy?

United Kingdom

We use Royal Mail 1st class or DPD in the UK.

INTERNATIONAL

Parcels shipped with Royal Mail Tracked & Signed service.

International Tracked & Signed items are tracked in the UK and overseas with online confirmation of delivery provided. The item is only handed over once it has been signed for but we cannot provide a copy of the signature captured on delivery.

The shipping is usually around 7 - 10 working days for most countries.

  • We also offer DPD shipping to some countries which is usually faster with better tracking.

  • If you can leave your telephone number with your order we can add this to the shipping to help the drivers with delivery.

  • Both International services are tracked including a confirmed delivery.

  • There should be no extra taxes to pay on your parcel.

  • If your country is not listed in the shipping section, please contact me and I will add it to the shipping options.

  • Spain - DPD shipping cost is for the mainland only, delivery to any of the Islands will be with Royal mail.

  • Russian Federation - we have had problems trying to delivery to Russia, so at the moment we cannot add it as an option.



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